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DEENES

Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

HouseService Costa Blanca
Victor Hodemann
Calle la Mar 20
03709 La Xara – Dénia (Alicante), Spain
Phone: +34 638 91 89 64
Email: victor@houseservice-costablanca.com

2. General information on data processing

I take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations – in particular the GDPR (Regulation (EU) 2016/679) and the Spanish data protection act (LOPDGDD 3/2018) – and this privacy policy.

This website uses no cookies, no analysis or tracking services that create personal profiles, and no advertising networks.

3. Data collection when visiting the website

3.1 Hosting (Vercel)

This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA. When you access the website, Vercel automatically processes technical access data (server log files), including your IP address, date and time of access, page or file accessed, browser type and version, operating system and referrer URL. Processing is based on Art. 6(1)(f) GDPR; my legitimate interest lies in the secure, stable and efficient provision of the website. Log data is stored by Vercel only for as long as technically necessary. A data processing agreement (Art. 28 GDPR) is in place with Vercel. Insofar as data is transferred to the USA, the transfer is based on EU standard contractual clauses and the EU-US Data Privacy Framework, of which Vercel is a member. More information: vercel.com/legal/privacy-policy.

3.2 Google Fonts

This website uses fonts provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for a consistent appearance. When you access the site, your browser loads the required fonts from Google servers; in doing so, your IP address is transmitted to Google. Processing is based on Art. 6(1)(f) GDPR (legitimate interest in a consistent, appealing presentation of the website). Google may transfer data to the USA; Google is certified under the EU-US Data Privacy Framework. More information: policies.google.com/privacy.

3.3 Embedded images (Content Delivery Network)

Some image files on this website are delivered via a content delivery network (Amazon CloudFront, provider: Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg). When these images are loaded, your IP address is transmitted to the CDN. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in the performant delivery of media content). AWS is certified under the EU-US Data Privacy Framework. More information: aws.amazon.com/privacy.

3.4 Weather data (Open-Meteo)

To display the current weather in the Dénia region, your browser retrieves weather data from the Open-Meteo service. For technical reasons, your IP address is transmitted to Open-Meteo; no further personal data is transferred. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in displaying current, region-related information). More information: open-meteo.com.

3.5 Audience measurement (Vercel Web Analytics)

This website uses Vercel Web Analytics, a privacy-friendly analytics service by Vercel Inc. No cookies are set and no cross-device profiles are created; IP addresses are not stored permanently. Aggregated information such as page views, country of origin, browser type and referrer is collected using an anonymised identifier that changes daily. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in statistical analysis and improvement of the website). More information: vercel.com/docs/analytics.

4. Contact

4.1 Contact form / email

If you contact me via the contact form or by email, I process the data you provide (name, email address, location of the property, content of your message and, if applicable, phone number) exclusively to handle your enquiry and for possible follow-up questions. The contact form opens your own email programme; the data is not stored on the website but sent directly to me by email.

The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures or performance of a contract) and Art. 6(1)(f) GDPR (legitimate interest in answering enquiries).

4.2 Phone and WhatsApp

You can reach me by phone or via the messenger service WhatsApp (WhatsApp Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland). If you contact me via WhatsApp, WhatsApp's privacy policy also applies (whatsapp.com/legal). WhatsApp receives your phone number and communication metadata. Please do not send me sensitive data via WhatsApp. The legal basis for processing is Art. 6(1)(b) or (f) GDPR. Using WhatsApp is voluntary; email and phone are available as alternatives.

4.3 HouseService Club (free registration)

If you register your property via the Club form, I process the data you provide (name, mobile number, email, address and type of property, plus optional details such as language, emergency contact and remarks) in order to keep your property on file and to contact and support you quickly if needed. The legal basis is your consent (Art. 6(1)(a) GDPR); you can withdraw it at any time with effect for the future – your data will then be deleted. The data is stored in a database operated by Supabase (Supabase Inc.); the server location is in the EU (Stockholm, Sweden). A data processing agreement (Art. 28 GDPR) is in place with Supabase. Registration is voluntary, free of charge and does not create a care contract.

5. Data processing in the course of service provision

If you engage me to look after your property, I process the data required to perform the contract (contact details, property data, key management, inspection reports, photos of the property, invoicing data). The legal basis is Art. 6(1)(b) GDPR. Photo documentation relates exclusively to your property and is made available only to you. I retain invoicing-related data in accordance with statutory retention periods.

6. Disclosure of data

Your data is only passed on to third parties if this is necessary for the performance of the contract (e.g. engaging a tradesman on your behalf – in which case I only pass on the necessary property and access information), if you have consented, or if there is a legal obligation. Your data is never sold.

7. Storage period

I store personal data only for as long as is necessary for the stated purposes or as required by statutory retention obligations (in particular tax and commercial law periods). Enquiries that do not lead to an engagement are deleted after twelve months at the latest.

8. Your rights

As a data subject, you have the following rights:

  • Right of access to the data processed (Art. 15 GDPR)
  • Right to rectification of inaccurate data (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time with effect for the future (Art. 7(3) GDPR)

To exercise your rights, an informal message to victor@houseservice-costablanca.com is sufficient.

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The competent authority in Spain is the Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan 6, 28001 Madrid, www.aepd.es. You may also contact the supervisory authority of your habitual residence.

9. Data security

This website uses TLS/SSL encryption (recognisable by "https://" and the lock symbol in your browser's address bar). Data you transmit to me cannot be read by third parties. I also take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

10. No automated decision-making

No automated decision-making, including profiling within the meaning of Art. 22 GDPR, takes place.

11. Validity and changes to this privacy policy

This privacy policy is dated July 2026. Further development of my website or changed legal or regulatory requirements may make it necessary to amend this privacy policy. The current version can always be found on this page.

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